Coordinated Veterans’ Care (CVC) Program

Coordinated Veterans’ Care (CVC) Program: Supporting Better Health for Veterans

The Coordinated Veterans’ Care (CVC) Program is designed to support eligible veterans with ongoing health needs by providing better-coordinated, patient-centred care. Many veterans live with chronic conditions that require regular monitoring, multiple healthcare providers, and clear communication. The CVC Program helps bring all of this together, making healthcare simpler, more supportive, and easier to manage.

This program focuses on improving quality of life, reducing unnecessary hospital visits, and ensuring veterans receive the right care at the right time. It is delivered through local general practices and supported by the :contentReference[oaicite:0]{index=0} (DVA).

What Is the Coordinated Veterans’ Care (CVC) Program?

The Coordinated Veterans’ Care (CVC) Program is a voluntary healthcare program for eligible veterans with chronic or complex health conditions. It provides a structured approach to care, led by a GP and supported by a dedicated care coordinator, usually a practice nurse.

The goal is to make healthcare more organised and less stressful by improving communication between healthcare providers and focusing on each veteran’s individual needs. Rather than reacting to health issues when they become serious, the CVC Program encourages early intervention and regular check-ins.

Who Is Eligible for the CVC Program?

You may be eligible for the CVC Program if you:

• Hold a DVA Gold Card or eligible White Card
• Have one or more chronic medical conditions
• Require ongoing care from multiple health providers
• Would benefit from coordinated, long-term health management

Your GP will assess your health needs and confirm whether the program is suitable for you. Participation is completely optional, and you can choose to withdraw at any time.

How the Coordinated Veterans’ Care (CVC) Program Works

Once enrolled, your GP becomes the central point of your care. Together with a care coordinator, they develop a personalised care plan tailored to your health goals, conditions, and lifestyle.

The care coordinator helps with:

• Regular health check-ins and follow-ups
• Monitoring chronic conditions
• Coordinating appointments and services
• Supporting medication management
• Ensuring clear communication between providers

This team-based approach ensures nothing is overlooked and that changes in your health are addressed early.

Benefits of the Coordinated Veterans’ Care (CVC) Program

The CVC Program offers many benefits for veterans and their families. These include:

• Better coordination between doctors, specialists, and allied health providers
• Fewer avoidable hospital admissions
• More consistent and proactive healthcare
• Improved confidence in managing long-term conditions
• Greater peace of mind knowing support is always available

By focusing on prevention and early care, the program helps veterans stay healthier and more independent for longer.

Common Questions About the CVC Program

Does the CVC Program cost anything?

No. The Coordinated Veterans’ Care (CVC) Program is funded by DVA, so there is no cost to eligible veterans.

Do I have to change my GP?

No. You can continue seeing your usual GP, as long as they participate in the CVC Program.

Can I leave the program later?

Yes. Participation is voluntary, and you can withdraw at any time if your needs change.

How to Join the Coordinated Veterans’ Care (CVC) Program

Joining the Coordinated Veterans’ Care (CVC) Program starts with a simple conversation. Speak with your GP about your health needs and ask whether the program is right for you. If you are eligible and choose to participate, your GP will handle the enrolment process.

The program is designed to support you, not overwhelm you. Its purpose is to make managing your health easier, more organised, and more personal.

Final Thoughts

The Coordinated Veterans’ Care (CVC) Program is about more than medical treatment—it’s about respect, understanding, and long-term wellbeing. By focusing on coordinated care, clear communication, and ongoing support, the program helps veterans feel confident, supported, and in control of their health.

If you or a loved one is living with ongoing health conditions, consider speaking with your GP about the CVC Program. It may be an important step toward better, more connected care.

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